Billing Manager

We are "8 Mile Solution" and are seeking an experienced and detail-oriented Billing Manager to lead our billing operations team in the Philippines. This critical role will be responsible for overseeing all aspects of the billing cycle, ensuring accuracy, efficiency, and compliance. The ideal candidate will have strong leadership skills, a deep understanding of billing processes, and a commitment to optimizing financial workflows.

About Us:
At 8 Mile Solution, we are a [brief description of company, e.g., pioneering force in the X industry, rapidly scaling SaaS provider] dedicated to [company's mission/vision]. We pride ourselves on a dynamic and collaborative culture that encourages innovation and strategic thinking. Join our team to manage our essential billing operations and contribute to our financial health and customer satisfaction.

Key Responsibilities:

Oversee the entire billing cycle, from invoice generation to payment application and reconciliation.

Lead, mentor, and manage a team of billing specialists, fostering a high-performance and accurate work environment.

Develop, implement, and optimize billing policies, procedures, and controls to enhance efficiency and accuracy.

Ensure timely and accurate invoicing, addressing discrepancies and resolving complex billing issues.

Collaborate with sales, finance, customer service, and legal teams to ensure accurate billing and resolve client queries.

Manage customer billing inquiries and disputes, ensuring prompt and satisfactory resolutions.

Implement and manage billing software and systems, ensuring data integrity and effective use of technology.

Monitor key billing metrics, identify trends, and provide regular reports to senior management.

Ensure compliance with relevant financial regulations, tax laws, and internal audit requirements.

Participate in cross-functional projects related to system enhancements, process improvements, or new service launches impacting billing.

Train new team members and provide ongoing professional development for the billing team.

Qualifications:

Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

5-7 years of progressive experience in billing operations, with at least 2-3 years in a leadership or managerial role.

Strong understanding of the complete billing cycle, accounts receivable, and general accounting principles.

Proven experience with billing software and ERP systems (e.g., SAP, Oracle, NetSuite, QuickBooks).

Excellent analytical skills and attention to detail, with a focus on accuracy.

Strong leadership, team management, and interpersonal skills.

Exceptional written and verbal communication skills, with the ability to articulate complex billing information clearly to internal and external stakeholders.

Ability to work effectively under pressure, manage multiple priorities, and meet deadlines.

Proactive problem-solver with a customer-centric approach.

Familiarity with Philippine tax regulations and business practices is a plus.

What We Offer:

A critical leadership role in managing our essential billing operations.

The opportunity to optimize processes and drive efficiency in a growing company.

A collaborative, challenging, and supportive work environment.

Competitive salary and comprehensive benefits package.

Opportunities for professional growth and career advancement.

Location: [Specify city in Philippines, e.g., Manila, Philippines / Remote-friendly within Philippines]

Application Process:

Interested candidates are invited to submit a resume and a cover letter detailing their billing management experience, particularly their leadership in optimizing billing processes, and their vision for this role at 8 Mile Solution.