Account Manager

We are "8 Mile Solution" and are seeking 5 driven and client-focused Account Managers to join our team in India. This role is crucial for building and nurturing strong client relationships, driving client satisfaction, and identifying opportunities for growth within existing accounts. The ideal candidates will be excellent communicators, possess strong negotiation skills, and be passionate about delivering exceptional value to our clients.

About Us:
At 8 Mile Solution, we are a [brief description of company, e.g., pioneering force in the X industry, rapidly scaling SaaS provider] dedicated to [company's mission/vision]. We pride ourselves on a dynamic and collaborative culture that encourages innovation and strategic thinking. Join our team to manage our key client relationships and drive success in the Indian market.

Key Responsibilities:

Serve as the primary point of contact and build strong, long-lasting relationships with assigned clients.

Understand client needs and business objectives to propose relevant solutions and services.

Ensure high levels of client satisfaction and retention through proactive communication and problem-solving.

Identify and pursue opportunities for upselling and cross-selling within existing accounts.

Prepare and deliver presentations, proposals, and contracts to clients.

Collaborate with internal teams (e.g., sales, product, support) to ensure seamless service delivery and client success.

Negotiate contracts and close agreements to maximize profits.

Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).

Communicate client feedback and market insights to internal teams for continuous product/service improvement.

Resolve client issues and complaints promptly and effectively.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field.

3-5 years of experience as an Account Manager, Client Relationship Manager, or similar role, preferably within [mention specific industry if relevant, e.g., IT services, SaaS, consulting].

Proven ability to build and maintain strong client relationships.

Excellent communication, presentation, and negotiation skills.

Strong business acumen with a client-centric approach.

Ability to understand client requirements and articulate solutions effectively.

Goal-oriented with a proven track record of meeting or exceeding targets.

Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite.

Strong problem-solving skills and ability to work under pressure.

Fluency in English is required; knowledge of local Indian languages is a plus.

What We Offer:

The opportunity to manage key client relationships and drive business growth.

A challenging and rewarding role with direct impact on company success.

A collaborative and supportive work environment.

Competitive salary, performance-based incentives, and comprehensive benefits package.

Opportunities for professional growth and career advancement.

Location: [Specify city in India, e.g., Bengaluru, India / Mumbai, India / Hyderabad, India]

Application Process:

Interested candidates are invited to submit a resume and a cover letter detailing their account management experience and their approach to client success.